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Callaway - HEX Chrome Golf Balls
Your Price:
$35.99
Ships out in 1-2
Business Days
- SHIPPING:
- FREE with $75 Purchase
- TAX:
- $0.00**
*48 Contiguous U.S. States.
**Excludes WA Residents.
GIVE FEEDBACK
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ASK ANY QUESTIONS
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Your Question:
PRODUCT QUESTION
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HEX Chrome Golf Balls
by Callaway
Question:
CONTACT
Contact Us
Ask a QuestionSubmit a question to our support team.
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Contact UsHave a question or order that you need some help with? Give us a call.
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Give FeedbackHow can we make this site more useful for you?
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LIVE CHATLive chat is available during business hours
M-F 7am-5pm PDT
SAT-SUN 8am-4pm PDT
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Phone:
Customer Service:800-394-4653
International or Local:425-956-3626
Customer Service Fax:425-373-3153
Call Center Hours:
Monday-Friday: 7am-5pm PDT
Saturday: 8am-4pm PDT
Sunday: 8am-4pm PDT
Returns Mailing Address:
GolfDiscount.com
13405 S.E. 30th Street, Suite 1-A
Bellevue, WA 98005
LIVE CHAT:
Interactive Chat System.
Use it to "talk" to one of our golf experts for price quotes, recommendations, advice...any golf related question.
A new window will open with an interface where you can post questions to one of our representatives and they will respond within seconds.
Please use for serious questions only...it is not a "chat line" in the traditional sense.
Email:
Customer Service:
service@golfdiscount.com
Sales:
golfsales@golfdiscount.com
Feedback:
feedback@golfdiscount.com
Technical Support:
webmaster@golfdiscount.com
FREQUENTLY ASKED QUESTIONS
Contact Us
Ask a QuestionSubmit a question to our support team.
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Contact UsHave a question or order that you need some help with? Give us a call.
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Give FeedbackHow can we make this site more useful for you?
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LIVE CHATLive chat is available during business hours
M-F 7am-5pm PDT
SAT-SUN 8am-4pm PDT
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Choose a Question
SHIPPING:
- What countries do you ship to?
- What are your shipping options and charges?
- How Long Does it take to process and ship my order?
- How do I ship to a post office box, Hawaii, Alaska, US Territories or an APO/ FPO address?
- When will I receive my order?
- How can I check and track the status of my order?
- Can you leave the package at my door if no one is home?
- What do I do if all or part of an order has not arrived?
- How do I place an international order?
- Is shipping free?
- What shipping company do you use?
PRODUCTS:
- Are the product colors I see online true to the actual color?
- Can I be notified when a product I want becomes available?
- What does Backorder mean?
- Do you sell gift cards?
- The item I want is out of stock, what can I do?
- Are all of your products new?
- Can you get me something I do not see online?
RETURN:
- What is your return policy?
- How do I return something?
- How do I return an international order?
- How do I make an exchange?
- Do you replace defective merchandise?
- How do I get and use a return label?
- How do I use a return label?
- How long does it take to get a refund?
- How do I return a gift or item purchased with a gift card?
- Can I return used merchandise?
- Who pays return shipping?
PRICING:
- Do you have a price guarantee?
- Can I exchange or return a gift?
- Where is my return/exchange?
- How can I receive and use coupons, discounts and promotion codes?
- If the price of an item has been reduced after my purchase, can I receive a sales adjustment?
- Do you have a price matching policy?
- Does GolfDiscount.com offer quantity or group discounts?
- Is the item I want going to be on sale soon?
MY ACCOUNT:
- How do I create an account?
- Is my privacy protected?
- Is my personal order information secure?
- How do I change billing or shipping information on my account?
- How can I retrieve my password?
- How can I update my account information?
- Where can I view Loyalty Reward credits?
ORDERING:
- Can I order a custom shaft/size/length/grip/etc?
- I'm a first-time customer, how do I place an order?
- What forms of payment do you you accept?
- How do I determine what my billing address is?
- If I change my account billing or shipping information after an order will it affect my current order?
- Do you charge Sales Tax?
- How do I cancel my order?
- Why didn't my discount get applied?
- Why was my payment declined?
- Can I place an order over the phone or by email?
- I am a previous customer but do not have a password, how do I order?
- Why do you need my email address or phone number to place an order?
- Can I special order products that you do not have on your site?
- Will I receive a receipt with my purchase?
- How can I order if I do not speak English?
- What could cause a delay to my order?
GENERAL:
- I lost my Gift Card, what do I do now?
- How do I subscribe or unsubscribe from email promotions?
- How do I write a product review?
- When will my product review appear?
- How do I delete or change my product review?
- Do you repair, or refurbish products?
- Do you gift wrap?
- What are your business hours of operation?
- Do you have live chat support?
- How do I track and use my loyalty rewards?
QUESTIONS AND ANSWERS
SHIPPING:
-
A. GolfDiscount.com is a United States corporation that ships to over 142 countries worldwide. International orders are shipped by way of UPS International Express. -
A. We offer UPS Express Next Day Air, 2 Day Air, and 3 Day Air at the lowest possible rates, as well as Standard Ground and Economy options. Some rates will vary depending on the dimensional size and weight of the package as well as the shipping destination. Estimated shipping costs are provided at checkout. -
A. The processing time for our stock items on site will be 1-2 business days before your order ships. -
A. For orders shipping to Hawaii or Alaska we offer 2 Day Air Express. Unfortunately, UPS does not ship to PO Box's so a physical address is required to process your order. We also want to support our troops but due to a large number of lost shipments on past orders we can no longer ship to APO locations. We recommend having items shipped to a home address and then forwarded to your military address accordingly. -
A. The time frame for delivery will vary depending on your location. GolfDiscount.com ships from a warehouse in Seattle Washington. Typically, for orders going to the East Coast, delivery time is quoted at 5-6 business days. -
A. You can log in to your custom account (My Account) by using the link at the top of our homepage. There, you will find further resources on how to check on the status of your current order. Once an order has shipped from our facility you will be emailed a UPS Tracking numbers at the end of the business day. This will allow you to follow the Package in transit until it has delivered. -
A. Yes, UPS can leave a package if no one is present at that destination at the time of delivery. The only time UPS will not leave the package at the front door is if they feel it is unsafe, or if the package has a Direct Signature Required request. -
A. You will want to contact us directly at 1-800-394-4653, or at sales@golfdiscount.com. -
A. You can submit an international order as normal. For first time customers, to ensure safety for all parties, we may ask that you scan or fax a copy of a billing statement for the credit card being used to help verify that we are dealing directly with the credit card holder. Once the statement has been verified we will remove any hold from your order and process it as standard. -
A. We offer free shipping for orders over $75.00 in the continental US. Our free shipping option excludes Ping merchandise due to manufacturer restrictions. -
A. We ship world wide through UPS from our location in Seattle, Washington.
PRODUCTS:
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A. Yes, the product colors that we list with our products are true representations of the color. Since we are an authorized dealer of each one of the products we sell, we can use official manufacturer photographs in order to be accurate and true to the actual color that is available. (Please note that your monitor color specifications may slightly alter the color you see online.) -
A. Yes, if there is a product that is coming out in the near future you can give us a call at 1-800-394-4653. One of our friendly representatives will be glad to take your contact information so that we can let you know when a specific item becomes available. -
A. "Backorder" simply means that the product is in the process of being produced and delivered to our warehouse. "Backorder" times can vary depending on the product and demand. -
A. We absolutely sell gift cards! Our gift cards are available in a range from $25.00 up to $1,000.00 and can be used for any product we sell on our website. Simply go to http://www.golfdiscount.com/golfdiscount-com-gift-certificates to purchase. -
A. Most items that are out of stock but still in production can be ordered directly from the manufacturer. Please give us a call at 1-800-394-4653 and we can set up a special order for you. -
A. Yes, we sell only new, authentic equipment that has been purchased directly from the manufacturer. We do occasionally sell shop worn items at closeout prices, but they are clearly marked and explained in the product description. -
A. Yes, we do have the ability to "special order" items directly from a manufacturer. Please give us a call at 1-800-394-4656 and one of our friendly sales representatives will process your order.
RETURN:
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A. GolfDiscount.com will gladly provide a full refund for any unused golf equipment returned within 30 days of purchase. Once you have used the equipment, it is no longer considered new and you will be charged a minimum 25% restocking fee, based on condition, for any used merchandise return (limited to 30 days from purchase). -
A. Simply contact GolfDiscount.com toll-free at 1-800-394-4653 or 001-425-957-3626 (international) and we will assist you through our product return process. GolfDiscount.com will refund only the full purchase amount for unused golf products, excluding the shipping and handling fees. -
A. Returning an international order is the same as returning a domestic order. You simply need you to contact GolfDiscount.com at 1-800-394-4653 or 001-425-957-3626 (international) and our friendly representatives will guide you through our return process. GolfDiscount.com will refund only the full purchase amount for unused golf products, excluding the shipping and handling fees. -
A. Making an exchange is very simple. Any unused golf product can be returned to GolfDiscount.com for an exchange. Simply give us a call at 1-800-394-4653 and our friendly sales representatives will guide you through the process. -
A. Yes, GolfDiscount.com provides you with our special 30-day "no lemon policy. This policy states that in the event of your equipment being defective (within 30 days of purchase), we will have your equipment picked up by UPS (free of charge, [excluding international customers]) and replace your equipment for directly, rather than force you to wait for the warranty service. Your equipment will be returned by UPS ground shipping free of charge (international customers excluded). If you have altered your equipment in any way, it is not deemed defective and is exempt from this policy. After 30 days have expired, you are responsible for the shipping and handling fees for retuning your golf equipment to GolfDiscount.com for warranty service. Once returned, GolfDiscount.com will replace your equipment with a new product or have the equipment repaired in accordance with the golf manufacturer's warranty policy (please consult with us regarding specific manufacturer warranties). GolfDiscount.com will then ship your equipment to you UPS ground service free of charge (international customers excluded). -
A. GolfDiscount.com will provide a return shipping label on orders received by the customer with a mistake in processing or delivery. If you feel that a mistake has been made pertaining to your order, please give GolfDiscount.com a call at 1-800-394-4653 or 001-425-957-3626 (international) and our friendly representatives will gladly get a return label set up for you. -
A. Once you have printed your return label, simply box up your items, secure the packaging, and tape the pre-paid return label to the outside of the box and drop it off at your most convenient UPS location. -
A. We process returns within 24 hours of the items arrival at our warehouse. After that, your credit card company or bank may take an additional 24-48 hours to process the return. Internationally issued credit cards may take longer. -
A. The return process for items purchased with a gift card is the same as any other purchase. The only difference is that the amount that was paid with a gift card will be refunded onto a new gift card. Please give us a call at 1-800-394-4653 and our friendly representatives will guide you through the simple return process. -
A. GolfDiscount.com will gladly provide a full refund for any unused golf equipment returned within 30 days of purchase. Once you have used the equipment, it is no longer considered new and you will be charged a minimum 25% restocking fee, based on condition, for any used merchandise return (limited to 30 days from purchase). -
A. Return shipping is paid by the customer. If you are sending back an exchange, Golfdiscount.com will pay to ship the new item to you.
PRICING:
-
A. GolfDiscount.com provides you with peace of mind knowing that you are getting the absolute lowest price possible on the internet (all prices are in US Dollars). If, within 30 days of purchase, you find a legitimate price from an Authorized Internet Retailer lower than that paid at GolfDiscount.com, we will gladly match that price as a courtesy. An "Authorized" dealer is one that has been authorized by the manufacturer to sell their product online. For the major manufacturers, there are only a handful of truly "Authorized" Internet Retailers. Items must be exact and in-stock. -
A. You may exchange items received as a gift without an invoice for the lowest promotional price. GolfDiscount.com will gladly provide a full refund for any unused golf equipment returned within 30 days of purchase. Once you have used the equipment, it is no longer considered new and you will be charged a minimum 25% restocking fee, based on condition, for any used merchandise return (limited to 30 days from purchase). -
A. If you have sent back items for return or exchange, please give us a call at 1-800-394-4653 and one of our friendly representatives can find out exactly where your refund or new item is. -
A. At GolfDiscount.com we have some of the lowest prices around, but when we do have a sale we want you to know about it. We will either email you with news about an upcoming promotion or we will display it prominently with a banner on the front page of the website. The coupon or promotional code is entered in the shopping cart using the "Have a Gift Card Code? Click Here" link that is just above the blue Checkout Now button. -
A. Yes, if the price of an item you have ordered is reduced within 30 days of purchase, we will refund the difference to you. This is part of GolfDiscount.com's price guarantee. -
A. If you do find a lower price from a legitimate, Authorized Internet retailer on in-stock merchandise, we will match that dealer's price, as a courtesy. Just because a site sells certain product, that does not mean they are authorized by the manufacturer to sell that product. GolfDiscount.com is an Authorized Internet Retailer for all the manufacturers we represent. We reserve the right to refuse a price-match request at our own discretion in the event of an erroneous request or a situation in which the price match is deemed to be too low to be viable for business. -
A. This is determined on a case by case basis. To find out if GolfDiscount.com can get you a lower rate for a larger quantity or group order, please give us a call at 1-800-394-4653 and our friendly representatives will be glad to help you. -
A. For sale information on individual items, please give us a call at 1-800-394-4653 and our friendly representatives will be happy to help you. Remember, if the product does go on sale within 30 days from the time of your purchase we will refund you the difference.
MY ACCOUNT:
-
A. lick on the "My Account" tab on the top of the GolfDiscount.com homepage and enter your email address and select a password under the heading "New Customer." -
A. Yes, our website is fully secure and we do not share or sell any information to outside sources or 3rd party companies. Any information you supply to us will remain internal, and can only be viewed by GolfDiscount.com employees. -
A. Yes, our website is fully secure and we never share any information with any 3rd party companies. We have been on the web since 1995 and pride ourselves on never having any security issues with customer data. -
A. When placing a new order, you will be given the opportunity to update all of your billing and shipping information during the checkout process. -
A. Click on the "My Account" tab on the top of the website. Under the Returning Customer heading, click on the link that reads "Forgot your Password?" We will email you a temporary password. Once inside your account, you will have the opportunity to change your password to whatever you would like it to be. -
A. You can update all of your billing information during the checkout process when you place a new order. You can update your password by logging into your online account. If you need to change/update your email address, please call us at 1-800-394-4653. -
A. You can login to your account at any time using your email and password by clicking on the "My Account" tab at the very top of any page of our website. From there, click on the Loyalty Program link on the left side of the page.
ORDERING:
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A. If the club is still being produced by the manufacturer, we can usually custom order them to your specifications. An additional upcharge may apply to some shaft and grip models, but the manufacturers do not charge more for length or lie angle changes. All items purchased through the online website are only available in the standard specifications listed. For custom options, please contact customer service at 1-800-394-4653 and a representative can help you place your order with whatever specifications you may need. -
A. Simply select your items and start the normal checkout process. From there, you can either create an account, or checkout as a guest. -
A. We currently accept Visa, MasterCard, American Express, and Discover credit/debit cards. We also accept PayPal and Google Checkout options. -
A. Your billing address is the address that your bank/credit card company sends your bill to every month. -
Q. If I change my account billing or shipping information after an order will it affect my current order?A. No, the billing/shipping addresses you used when you placed your original order are the addresses that will be used for that order. -
A. The only time we will have to charge sales tax is if your order is shipped within Washington State. Please note that if you are shipping to a country outside of the USA, your government may add import taxes/customs fees. -
A. To cancel an order, please call us at 1-800-394-4653, or use our live chat feature during business hours to chat with a customer service representative. -
A. Some discount codes may be subject to expiration dates. Also, some items are restricted by the manufacturers, and we simply aren't allowed to discount those items any further. Usually there will be an explanation in your shopping cart as to why the discount you are trying to use was not able to be applied. -
A. The most common reason is that the billing information you provided does not exactly match the information that your credit card company has on file. In most cases, if you contact customer service at 1-800-394-4653, a representative can give you further information as to why your payment was not approved. -
A. You can always place orders over the phone. Typically, you probably would not want to put your credit card information onto an email, so ordering through GolfDiscount.com's standard online checkout or over the phone are normally the safest options. If you are a repeat customer that has worked with a representative in the past, we may be able to process an order over Email without the need for your credit card number to be sent electronically. -
A. There is a link on the sign-in screen that you can click if you have forgotten your password, and we can generate a new one for you. Otherwise, you can always contact customer service at 1-800-394-4653, and a representative can help you retrieve your account or help you place an order over the phone. -
A. Your email address is typically the way that we identify your customer file, and it allows us to send you your order confirmations and tracking details. If you do not like to give out your email address, you can always call us at 1-800-394-4653, and we can enter an order for you without using your email address. A phone number is always needed in case UPS has any problems with your shipment, or we need to contact you in case of any issues with your order. Also, all international shipments require a phone number so UPS can contact you once the order reaches your country in order to obtain payment for any import taxes/customs fees. -
A. If an item is available through the manufacturer, we can usually order it for you. Please contact us at 1-800-394-4653 to check availability and place any special orders. -
A. When you place an order through the website, you will be sent a detailed email confirmation of your order. Also, the physical receipt will be included inside your shipment. -
A. You can always place an order through our website. Unfortunately, our phone representatives only speak English, but in most cases, emails or online chats can be translated into your native language. -
A. Almost all orders will be shipped out within 2 business days. However, there are several items on our website showing that they are drop-shipped to you directly from the manufacturer. The normal delivery times for these items are shown within the product order box during selection.
GENERAL:
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A. Feel free to call customer service at 1-800-394-4653, and we can get you the code that you will need to redeem the Gift Card, or send you a replacement gift card. -
A. To subscribe, visit our homepage at www.GolfDiscount.com. Towards the bottom right of the page there is a section to sign up for our weekly newsletters. The newsletters will include any promotional discount codes or offers and topical information about golf products and equipment. To unsubscribe, click the unsubscribe link in one of the newsletters you receive by email. -
A. Simply find the product that you purchased on our website. Underneath the picture of the item, find the tab labeled "Reviews". Click on that tab and it will prompt you to write and submit a review. -
A. Product reviews usually appear within 7-10 days of submission. -
A. Product reviews cannot be deleted or updated once submitted. -
A. All items will be covered either by our own, or manufacturer warranty. If your product becomes defective within the first 30 days after it is received, we will send you a replacement and retrieve the product at no cost to you. After the 30 day period, it becomes subject to the manufacturer warranty (2 years on most products). Only damage that occurs under normal use is covered by warranty. For clubs, some dents or shafts broken in places that would not occur during normal play may not be covered by warranty. For warranty repair, simply send these items back to us and explain the defect. Make sure there is a note inside the box with the order name and/or item number. Often times it is helpful to contact customer service so we can walk you through the process. Sometimes clubs that are outside of the warranty period can still be repaired/re-shafted for a cost. Some items can be refurbished by the manufacturers, but you would need to call us first to check manufacturer availability for this service. -
A. Unfortunately, we do not offer gift-wrapping at this time. -
A. Our customer service department is open Monday-Friday 7am-5pm PDT, and Saturday/Sunday 8am-4pm PDT. -
A. Yes, we offer live chat support during business hours. A Live Chat link is provided in the website header near the top of the page. -
A. You can login to your account at any time using your email and password by clicking on the "My Account" tab at the very top of any page of our website. From there, click on the Loyalty Program link on the left side of the page.
HEX Chrome Golf Balls
Tour Performance For Moderate Head Speeds.
This is the best 3-piece urethane ball Callaway has ever made. It’s highly durable, has the best HEX Aerodynamics that Callaway has ever developed and features super soft feel that’s ideal for players with moderate swing speeds. HEX Chrome is also engineered for high performance from tee-to-green. You can take advantage of high spin around the greens and penetrating distance to play with ultimate confidence on every shot.
Duraspin Cover
This proprietary urethane cover formulation significantly improves durability to better prevent marks and scratches throughout the round. It also produces both the soft feel and exceptional short-game spin that players seek in a high performance Tour golf ball.
S-Tech Core
The proprietary core is an optimal combination of low compression and high resilience. This combination provides extremely soft feel off the clubface with exceptional ball speeds that maximize distance for players with moderate swing speeds. The S-Tech Core is surrounded by a firm, thin mantle layer that provides excellent resilience without making the ball feel harder. It’s designed to maximize ball speed without generating high spin off the tee, providing the best combination for long distance.
HEX Aerodynamics
Callaway’s patented HEX Aerodynamics produce 100% surface area coverage on a golf ball whereas traditional round dimples typically cover only 88% of the surface. This highly engineered pattern provides the best aerodynamic performance ever in a Callaway golf ball, reducing drag and promoting a stable, penetrating ball flight.
Cover
- Cover
- Thermoplastic Urethane
- 0.034" thick
- HEX Aerodynamics
- 332 Geometries
- Firm Surlyn
- 0.036" thick
- Polybutadiene
- 1.48" diameter
International Shipping
GolfDiscount.com can ship almost any item we carry in stock internationally. From Canada, to Europe, to Australia and everywhere in between, we can provide rate estimates and service to interntional customers. International shiping prices will be calculated during checkout, but if you would like to estimate shipping costs prior, please use our Shipping Estimator. Note: Items must be in your Shopping Cart in order for the Estimator to reflect accurate figures.
Online Shipping Information (United States)
GolfDiscount.com is proud to use UPS as its primary shipper. All packages are shipped UPS with the cost of insurance for your purchase included in the price that we quote you. Packages are protected 100% until the merchandise arrives and is signed for by you. We offer UPS Ground Shipping to the Contiguous 48 states. All UPS shipment times are quoted in business days, as neither UPS Next-Day service nor UPS 2-Day service ship or deliver on weekends or holidays.
*Free shipping option excludes PING merchandise due to MFR restriction.
Express Shipments
We are also proud to offer UPS Next Day and 2-Day Air at the lowest possible rates attainable. Rates vary depending on the dimensional weight and destination of the shipment.
Hawaii and Alaska Shipments
UPS Next Day and 2-Day Air are available.
Processing Times
When expecting your package, please allow for 1-2 days of processing time before your order is shipped.
PO Boxes
We apologize for any inconvenience, but UPS does not ship to PO Boxes.
APO Shipments
We support our troops but due to a large number of lost shipments can no longer offer shipping to APO boxes. We recommend having your order shipped to your home address and having someone ship it for you to your military address. Simply check the “This will be shipped to a different address” box at the bottom of the check-out page. Thank you for your cooperation in this matter.
Additional Shipping Information
Canadian and International Orders
GolfDiscount.com can ship almost any item we carry in stock internationally. From Canada, to Europe, to Australia and everywhere in between, we can provide rate estimates and service to interntional customers. International shiping prices will be calculated during checkout, but if you would like to estimate shipping costs prior, please use our Shipping Estimator. Note: Items must be in your Shopping Cart in order for the Estimator to reflect accurate figures.
Online Shipping Information (United States)
GolfDiscount.com is proud to use UPS as its primary shipper. All packages are shipped UPS with the cost of insurance for your purchase included in the price that we quote you. Packages are protected 100% until the merchandise arrives and is signed for by you. We offer UPS Ground Shipping to the Contiguous 48 states. All UPS shipment times are quoted in business days, as neither UPS Next-Day service nor UPS 2-Day service ship or deliver on weekends or holidays.
| Orders over $75.00 |
*Free UPS Ground shipping! |
| Orders under $75.00 | Ground shipping only $5.99 |
*Free shipping option excludes PING merchandise due to MFR restriction.
Express Shipments
We are also proud to offer UPS Next Day and 2-Day Air at the lowest possible rates attainable. Rates vary depending on the dimensional weight and destination of the shipment.
Hawaii and Alaska Shipments
UPS Next Day and 2-Day Air are available.
Processing Times
When expecting your package, please allow for 1-2 days of processing time before your order is shipped.
PO Boxes
We apologize for any inconvenience, but UPS does not ship to PO Boxes.
APO Shipments
We support our troops but due to a large number of lost shipments can no longer offer shipping to APO boxes. We recommend having your order shipped to your home address and having someone ship it for you to your military address. Simply check the “This will be shipped to a different address” box at the bottom of the check-out page. Thank you for your cooperation in this matter.
Additional Shipping Information
Canadian and International Orders
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