At GolfDiscount.com, we want your shopping experience to be as easy after your purchase as it was before. Our self-service Returns & Exchanges Portal makes it simple to request a refund or exchange in just a few steps.
Return & Exchange Eligibility
Items are eligible for a return or exchange when they:
- Are requested within 30 days of delivery
- Are in like-new condition with no signs of wear
- Include the original packaging, tags, accessories, and documentation
- Meet the product-specific guidelines below
- May qualify under our 100-Day Satisfaction (Click for more info)
Start a Return or Exchange
U.S. Customers
- Visit our Returns & Exchanges Portal.
- Sign in or create an account.
- Select the item(s) you'd like to return or exchange.
- Choose your preferred resolution (refund or exchange).
- Print your UPS return label and drop your package off at any UPS location.
Return Label Fees:
If you purchased Free Returns + Package Protection at checkout, your return shipping label is included at no additional cost.
- Standard Items: $14.99
- Oversize Items: $19.99
- Clothing & Shoe Exchanges (Size/Color): $9.99
Oversize items include Package Sets, Golf Bags, Travel Covers, Push Carts, and Hitting Mats.
You may also return your item using your own shipping carrier at your own expense.
START RETURNProduct Return Guidelines
Clothing, Shoes, Bags & Accessories
New, unused merchandise may be returned for a refund or exchange within 30 days.
Stock Golf Clubs
Stock (non-custom) clubs that have not been hit may be returned within 30 days for a refund or exchange. All original accessories, including headcovers, adjustment tools, and sensors, must be included. If your clubs have been used, they may qualify under our 100-Day Satisfaction Guarantee.
Custom Golf Clubs
Custom-built clubs and clubs altered from the manufacturer's original specifications are not eligible for standard returns or exchanges.
If your custom clubs have been used, they may qualify under our 100-Day Satisfaction Guarantee.
Shop Worn, Demo & Pre-Owned Clubs
May be returned within 14 days for store credit or exchange and are subject to a 20% restocking fee.
Personalized Items
Personalized products, including golf balls, golf bags, apparel, towels, and similar customized items, cannot be returned.
Defective Merchandise & Manufacturer Warranty
As an Authorized Retailer, every product sold by GolfDiscount.com is backed by the manufacturer's warranty.
Defective Within 30 Days
If you receive a defective product within 30 days of purchase:
- We'll provide a prepaid return shipping label (U.S. customers only).
- We'll expedite a replacement whenever possible at no additional cost.
After 30 Days
We're still happy to assist with manufacturer warranty claims. Customers are responsible for shipping the item to us, and we'll cover the shipping cost back to you once the repair or replacement is complete.
Please note that products modified outside of the manufacturer's original specifications are not covered under the manufacturer's warranty.
If you receive the wrong item, contact Customer Service and we'll provide a prepaid return label and ship the correct item as quickly as possible.
International Orders
International customers are responsible for all return and exchange shipping costs.
Free Returns + Package Protection
When you add Free Returns + Package Protection at checkout, your return shipping label is included at no additional charge for eligible returns and exchanges.
Coverage also protects your shipment if it is lost or damaged during transit.
If you choose not to purchase coverage, you can still return eligible items using our Returns & Exchanges Portal. Standard return label fees will apply.
Questions?
Phone: 1-800-394-4653
Email: support@golfdiscount.com
GolfDiscount.com reserves the right to refuse returns that fall outside these guidelines or that show excessive damage beyond normal use. Missing components may result in a restocking fee of up to 25%.
