100 Day Satisfaction Guarantee

Shop with confidence

100 Day Satisfaction Guarantee

Play your new clubs on the course for up to 100 days from delivery. If you're not completely satisfied, send them back for a full online credit toward anything on our site.

Shop golf clubs Check your return date

Drivers through putters
Full online credit
Online since 1995

How it works

Three Steps, No Pressure

Buy your clubs

Drivers, fairway woods, hybrids, irons, wedges and putters are all covered. Package sets do not qualify.

Play them for 100 days

Your 100 days start on the delivery date shown by your package tracking. Take them to the range and the course. Normal wear from play is expected.

Not sold? Send them back

Return them as ordered and we'll email a full online credit to the address on your original order. Return shipping is free with Free Returns & Package Protection, or a flat $14.99 without it.

Return date checker

When's My 100th Day?

Your 100 days start on the date your tracking shows the package was delivered. Enter that date to see the last day you can start a return.

Delivery date

Find your delivery date by opening the tracking link in your shipping confirmation email, or under My Account → Order Status.

Enter your delivery date

Return by —

We'll show how many days you have left.

What's covered

The Fine Print, Made Simple

Covered

Drivers, fairway woods, hybrids, irons, wedges and putters
Custom iron sets of 5 or more consecutive clubs
Normal wear and tear from play
Full online credit toward anything on our site, emailed to the address on your original order

Not covered

Complete sets (boxed package sets)
Custom iron sets with fewer than 5 consecutive clubs
Altered clubs: grip or shaft changes, lie adjustments or similar. Clubs must come back as ordered.
Damage or abuse beyond normal wear and tear
Returns started more than 100 days after the tracked delivery date

Return shipping

Who Pays for Return Shipping?

It depends on whether you added Free Returns & Package Protection when you checked out.

With Free Returns & Package Protection $0

Return shipping is on us. You won't be charged to send your clubs back.

Without Free Returns & Package Protection $14.99

A flat $14.99 return shipping fee applies to your return.

Not sure if you added it? Check your order confirmation email or My Account → Order Status.

After you ship it back

What Happens to My Return?

Every return is checked against the guarantee before a credit is issued. Here's what to expect.

We receive your package

Our returns team logs your clubs as soon as they arrive at our warehouse.

We inspect your clubs

We confirm they're within 100 days of delivery, returned as ordered with all components, and show only normal wear from play.

Then one of two things happens

Approved

Your return meets the guarantee.
A full online credit is emailed to the address on your original order.
Use your credit on anything on our site.

Denied

Your return falls outside the guarantee, for example it was started after 100 days, the clubs were altered, or they show damage beyond normal wear.
No credit is issued.
Your clubs are shipped back to you, and you pay the cost of shipping them back.

Questions about a return decision? Contact customer service and we'll walk you through it.

Good to know

Questions About Returns

Which clubs are covered?

Drivers, fairway woods, hybrids, irons, wedges and putters are covered. Complete sets are not covered.

When do my 100 days start?

Your 100 days start on the date your package tracking shows it was delivered, not the date you placed your order. You can find it through the tracking link in your shipping confirmation email.

Do I get a refund or a credit?

You receive a full online credit for the returned clubs, emailed to the address on file for your original order. You can use it on anything on our site.

Who pays for return shipping?

If you added Free Returns & Package Protection at checkout, return shipping is free. If you didn't, a flat $14.99 return shipping fee applies. Check your order confirmation email or My Account → Order Status to see whether it was included.

What happens if my return is denied?

If your clubs don't meet the guarantee after inspection, no credit is issued. We ship the clubs back to you, and you pay the cost of that return shipment.

Can I use the guarantee more than once?

No. The guarantee can be used one time, toward your original purchase.

What if something is missing from the box?

Returns with missing components are subject to a minimum 25% restocking fee.

I changed the grip or had my lie adjusted. Can I still return it?

No. Clubs must be returned exactly as ordered, with no changes to the grip, shaft or lie.